At Elsie’s Haven, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information we collect
Personal data
When you use our platform or services, we may collect personal data, including but not limited to:
- Full name
- Contact information (email address, phone number, etc.)
- Billing information (credit card details, payment preferences, etc.)
- Transaction history
- User preferences and settings
Usage data
We may collect certain anonymous information automatically when you visit our website or use our services. This may include your IP address, browser type, device type, operating system, and other information related to how you interact with our platform.
Cookies
We use cookies and similar tracking technologies to improve your experience on our website, analyze traffic patterns, and personalize your browsing experience. By using our website, you agree to the use of cookies as described in our Cookie Policy.
How we use your data
We collect and process your data for the following purposes:
- Providing and improving our platform and services
- Processing your transactions and fulfilling your orders
- Communicating with you regarding our services, updates, and offers
- Analyzing user behavior and trends to enhance our user experience and optimize our platform
- Complying with legal obligations and applicable regulations
Lawful basis for processing
We rely on the following lawful bases for processing your personal data:
- Your consent when you agree to our terms of service and privacy policy
- The necessity for the performance of a contract with you, such as fulfilling your orders or providing requested services
- Legitimate interests, such as improving our platform and services, ensuring the security of your data, and preventing fraudulent activities
You have the right to withdraw your consent at any time by contacting us at the provided email address.
Your rights
Under applicable data protection regulations, you have certain rights regarding your personal data. These rights include:
Access, correction, and deletion
You have the right to request access, correction, or deletion of your personal data. You may exercise these rights by contacting us using the email address provided at the end of this Privacy Policy.
Please note that certain data may be exempt from these requests due to legal obligations or our legitimate interests.
Objection to processing
You have the right to object to the processing of your personal data if you believe that such processing is inconsistent with the relevant data protection laws. You may exercise this right by contacting us using the email address provided at the end of this Privacy Policy.
Please note that we may continue to process your data if we can demonstrate compelling legitimate grounds that override your objection.
Data security
We take appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, and unauthorized disclosure. These measures include encryption, access controls, firewalls, and regular security audits.
However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
Third-party data sharing
We do not sell, trade, or rent your personal data to third parties for marketing purposes. However, we may share your personal data with trusted third-party service providers who assist us in operating our platform and delivering our services. These service providers are carefully selected, and we ensure they comply with applicable data protection regulations.
International transfers
As part of our operations, your personal data may be transferred to, stored at, or processed in countries outside of your home country. We will take appropriate safeguards to ensure your data is protected as required by applicable data protection regulations.
Data retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or authorized by law.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page and the “last updated” date at the top of this Privacy Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please Contact Us at [email protected].
Last updated: 11-Oct-2023